Join Our Team!
At WhiteRock, we are problem-solvers. Our small company of Salesforce experts is full of opportunity and is highly innovative in the tech sector.
WhiteRock builds custom CRM solutions that give businesses the power to grow by connecting every piece of the business to the most important piece – the revenue generation model. We create a transparent, truthful, and real-time data culture for our customers. And we keep their CRM running so they can focus on their business, not their CRM.
Senior Salesforce Administrator
About the Role
We are currently looking for a Senior Salesforce Administrator to join our growing team! If you are a highly motivated individual who wants to make an impact working for a company that values its culture, employees, and customers above all else – WhiteRock is the place for you.
Responsibilities:
- Proactive Customer Account management – meaning, reviewing their system to compare against alternative system configurations that would be more efficient and save time
- QA Testing
- Senior Salesforce Admin skills to service our cases from customers
- Supporting the systems internally at WhiteRock such as Sales Engagement
- Creating complex formulas, validation rules, and supporting integrations
- Setup and manage Salesforce Inbox
- Setup and manage Einstein Activity Capture
- Setup and manage Salesforce for Outlook and Gmail
- Setup and manage flows and email alerts
- Setup and manage security, profiles, and roles
- Create/edit users, profiles, permission sets, and notifications
- Ability to understand the importance of a great user experience and produce high-quality page layouts
- Advanced use of DataLoader and Salesforce Schema
- Admin skills to create reports and dashboards
- Knowledge of business concepts and use cases
- Ability to communicate in English and work with all of our team
Requirements:
- Salesforce Advanced Administrator certification (current)
- Bachelor’s degree in business strongly preferred
- This remote position is for US-based applicants only (Central Time Zone preferred)
- US Citizen, fluent English-speaker
- References from employers
- To work remotely, you must have a computer with a webcam, strong internet connection, quiet space to take calls and a professional (distraction free) environment
- Expect a background check and drug test
Benefits:
- Salary
- Retirement account and matching
- Healthcare plan
- Work from home 100% of the time