Salesforce Trailhead is an inventive internet learning stage for “skilling up” your Salesforce reps. The product is comprised of difficulties and identification based learning motivating forces to make a progressively mutual learning knowledge inside groups.
myTrailhead is another, progressively present day persistent learning stage from Salesforce Trailhead. The new stage was made to empower organizations to tweak the learning conditions with their own items, substance, and marking. That implies custom on boarding trails and an increasingly customized organization driven learning framework. Consider it an online school, however intended for internal organization training for Salesforce. With myTrailhead, you gain the capacity to make your own Trailhead modules so they can be altered to your reps. There’s genuinely nothing like it available today and organizations are beginning to truly get on to its convenience and appeal.
Still not persuaded? We set up together five magnificent ways and motivations to use Salesforce Trailhead.
1. Health and Safety Processes
Regardless of what business you run, if it’s a hands-on sort of organization, you’ll generally need to run well-being and security protocol through your workers. One incredible approach to do this is with tests through myTrailhead to guarantee reps know the correct methodology.
In the event that you feel this may be pointless to do with your specific reps, consider it along these lines. Maybe you work in a skyscraper. In case of a fire or huge crisis, your workers are going to need to know the right convention for departure, and they aren’t simply going to discover that without anyone else’s input. It’s not only a moral issue that we ought to prepare our representatives in well-being and security convention, however it could be a working environment issue too. Protect your workers, yourself, and your assets by making a helpful and simple to remember well-being and security plan. Usage through myTrailhead makes the normally drilling demonstration of going through conventions like this significantly more fun and energizing.
2. New Employee Training.
If you’re bringing in new employees, you’ll have to train them. That’s just part of the Salesforce game.
It’s considerably simpler and less expensive to create a lesson plan dependent on organization on boarding to offer your new employees as opposed to setting up live training each week for every new group. It’s debilitating, you’ll be paying somebody to do it, and it’s a touch of an obsolete method to instruct new employees. Trailhead makes it fun and enables new employees to remember critical nuts and bolts through tests and a game-like environment.
Regardless of whether your employees aren’t really entry-level and are moderately up to date on present day Salesforce data and usage, there are as yet different things they’ll need to be trained up on. These incorporate data about the individual organization, dress code, and different standards.
By doing new employee training with myTrailhead, you’re preparing your workers to utilize this product directly off the bat. After the underlying new employee training, they’ll be acquainted with the program and be happy with utilizing it for extra Salesforce training in the future. No expectation to absorb information, no barriers. Just lesson plans conveyed quickly and viably.
3. Product Knowledge and New Release Training
At the point when your organization releases a new product, your Salesforce group needs to gain knowledge with each and every thing about that product. What it looks like, what its function is, costs, price points, and so forth. To viably sell that product and get those arrangements, they have to know everything.
This is exactly what Trailhead was made for. You can easily make custom modules or “lesson plans” based totally around a specific item. This is incredible for presenting the new item in a simple to process way that won’t overwhelm employees with data. Leaderboards prove to be useful here, on the grounds that knowing everything about the item is presumably the most imperative thing about Salesforce work. By setting up some challenge with an extraordinary leaderboard program like Spinify alongside Trailhead, workers will be increasingly motivated to investigate the item and get those deals.
4. Support Training.
Customer support is a noteworthy piece of sales that doesn’t generally get as much love as it should. While a support team may not be endeavoring to get sales or deals, they’re basically in charge of ensuring those arrangements are still set in stone. They do this by answering customer support calls, sending customer support follow-up calls, and fundamentally completing a great deal of specialized help for the organization.
Since your support team is so essential, it’s fundamental that they get Grade A help and customer service training. While you can only truly ace the specialty of extraordinary customer support through practice and experience, Trailhead training can unquestionably prove to be useful. Take a stab at making up modules on customer service fundamentals just as the special organization strategies that your workers should know for sales support.
5. Make Everything Training-Based Just a Bit More Exciting.
Outside of what we’ve referenced, myTrailhead is an extraordinary device to use for spicing up a work environment learning knowledge. You can likewise include a feeling of friendly competitiveness in the work environment by utilizing myTrailhead with a lively leaderboard.
Leaderboard programs like Spinify can make those preparation items additionally energizing and connect with the reps to finish them in a convenient way. By utilizing “gamifying” methods to celebrate and rouse employees, you’re expanding execution and making an atmosphere that is fun yet in addition exceedingly competitive.
You can complete a ton with gamification leaderboard program. Reps get trophies for different achievements and play customized songs when they hit objectives. You can likewise build the perceivability of information with leaderboard program too. In case you’re utilizing myTrailhead, we unquestionably suggest blending it with a leaderboard-type program, for example, Spinify.
Are you convinced that myTrailhead is an amazing tool? We certainly hope so!